Refund policy

Here's what you need to know about returns and refunds.

You have 30 business days to return an item. Returned items must be unused and in their original packaging.

To start a return, email us. You are responsible for paying the return shipping costs. Once we receive your return, expect your refund to be processed within 10-14 business days.

Returns will be shipped to the business address: Mendale mocher sfarim 1, Kiryat Yam, Haifa, 2901401, Israel

The refund will be issued to your original payment method. We don't offer exchanges; only refunds. Orders can be cancelled within 1 hour of placement.

 Company Name: Maison Delmont

 Business Address: Mendale mocher sfarim 1, Kiryat Yam, Haifa District, 2901401, Israel

 Company Number: 212748321

 Tax Number: 212748321

 E-Mail: support@maisondelmont.com

 Phone Number: +44 7348954822

 Customer Service: Monday - Friday: 9:00 - 17:00 CET 

 Average response time: Customer service is based in Israel and provides dedicated English support for United Kingdom customers. We respond to all inquiries within 24 hours on business days.